and reneged on promises
Workers in Saudi Arabia who were recruited to work at Amazon’s fulfillment centers described promises made by recruiters that didn’t come true and exploitation. They said that recruiters misled them about job duties, didn’t provide appropriate training, and made workers work shifts far shorter than promised.
The workers also said that recruiters demanded kickbacks for hiring them and that recruiters threatened to send them back home or kill them if they tried to leave their jobs. The workers added that they were threatened with deportation if they told anyone about their situation.
Amazon said it is aware of the complaints and has been investigating them. The company has also said that it takes its responsibility to protect its associates very seriously and that it does not condone or tolerate any form of exploitation.
Amazon said it has increased training for recruiters and added controls to their practices, including financial systems to detect signs of abuse. It has also strengthened its processes around recruiters and works with them to ensure they comply with the law and Amazon policies. Additionally, Amazon says it will terminate any recruiters engaging in such activities.