T-Mobile is facing a lawsuit from a former customer who claims that an employee stole nude images from her cell phone during a trade-in process. The woman, who is from Delaware, claims that when she traded in her phone, a T-Mobile employee accessed and stole her private images.
The lawsuit claims that T-Mobile was negligent in protecting customer privacy. The lawsuit also alleges that T-Mobile failed to investigate, respond, or take corrective action after the employee’s theft was reported to the company.
The woman seeks damages from T-Mobile including compensatory and punitive damages, as well as the cost of bringing the lawsuit. She also seeks an injunction that would prevent T-Mobile from allowing untrained employees to access customer data.
If this case is successful, it could set a precedent for similar cases against other companies and strengthen privacy protection laws for mobile customers.