, lost productivity
Small-business owners are feeling the pinch of lost revenue and lost productivity caused by the tech giant’s recent cloud-based disruption. Power outages at Square, a mobile payments company, have resulted in customers and merchants not being able to use their services, leading to huge losses. In addition to lost sales, small-business owners and their employees have had to take time from their workdays to figure out alternative solutions, leading to further lost productivity. As a result, small-business owners have had to absorb the costs of these disruptions, and the impact on their bottom lines can be significant.